Question 1

Can I compare dates or overlay progress?

Accepted Answer

Yes. gabrielCAM® Hub includes Overlay, Window, and Blend comparison tools to show change over time.

Question 2

Can I shoot RAW?

Accepted Answer

Yes, on DSLR-based models. RAW increases storage and upload demands. gabrielCAM® is optimised to store RAW locally and upload JPGs for daily viewing.

Question 3

Can I upload in batches instead of every shot?

Accepted Answer

Yes. Batch uploads reduce power and data use, especially for fast intervals. gabrielCAM® supports immediate or scheduled upload modes for flexible fleet operation.

Question 4

Can I use gabrielCAM® software with third-party IP cameras?

Accepted Answer

Yes. gabrielCAM® Hub supports third-party IP cameras and other IoT devices, so you can operate mixed hardware fleets within one unified platform.

Question 5

Can the camera run 24/7?

Accepted Answer

Yes, with stable power. Solar-only setups may need longer intervals or daylight-only shooting in winter. Mains power supports continuous capture.

Question 6

Can I see a live video feed?

Accepted Answer

Yes — gabrielCAM® Lite provides time-limited live session streaming on demand via gabrielCAM® Hub. gabrielCAM® is primarily a time-lapse/progress system, not CCTV. It delivers frequent high resolution stills and comparison tools.

Question 7

Do I need a subscription to use the camera?

Accepted Answer

Yes. Like other cloud-managed time-lapse systems, a Hub subscription is required for remote control, cloud upload, sharing portals, and automated outputs. The camera is not designed for standalone local-only capture and storage without a subscription.

Question 8

Do I need Wi-Fi on-site?

Accepted Answer

Not necessarily. gabrielCAM® supports cellular (4G/LTE) using a SIM or eSIM. Wi-Fi is only used in setup mode to control the camera locally.

Question 9

How are time-lapse videos made?

Accepted Answer

gabrielCAM® Hub can auto-generate sequences. You select a date range, framing, and output length/format, then export. Advanced plans include tools such as sharpening, deflicker, image blending, and more.

Question 10

How do I choose the right interval?

Accepted Answer

For most construction projects: Long projects (6+ months): 10–15 min intervals Typical builds: 5–15 min intervals High-activity moments: 1–5 min intervals Please note: faster intervals increase data and power needs.

Question 11

How do I set up my gabrielCAM® in the workshop and on-site?

Accepted Answer

Setup in the office / workshop Insert an LTE (4G) SIM into the control module. If using eSIM, you’ll configure this later in gabrielCAM® Hub. Dock the lithium-ion battery pack. Please ensure the battery is fully pre-charged before attending site. Enter SETUP mode. Hold the button down for 5 seconds...

Question 12

How do I share my project with clients?

Accepted Answer

From gabrielCAM® Hub you can: Invite users securely Create public or private share links Embed a viewer on another website Control what stakeholders can view or download

Question 13

How does uploading work?

Accepted Answer

The camera captures images on schedule. The control module transfers images from the camera and uploads photos + status updates to our secure cloud. After successful transfer, images are recursively deleted from the device, so no onboard storage management is required. Images appear in your gabrielC...

Question 14

How long does delivery take?

Accepted Answer

Allow 1–2 weeks for dispatch depending on stock/configuration, plus courier transit (often 3–5 business days UK/EU). For urgent projects, contact us early so we can pre-prep hardware.

Question 15

Is the camera weatherproof?

Accepted Answer

Yes. The housing is designed for harsh construction environments with IP66 protection against dust and heavy rain.

Question 16

Is there a limit on image size or resolution?

Accepted Answer

No. gabrielCAM® subscriptions support full-resolution uploads and smooth zoom/pan viewing with no artificial caps.

Question 17

My camera isn’t uploading — what should I check first?

Accepted Answer

Power status (battery / solar / mains). 4G signal strength and SIM active status. Correct interval and schedule set in gabrielCAM® Hub. Reboot from Hub if required. These are the standard first-line checks for cloud time-lapse systems.

Question 18

Need more help?

Accepted Answer

Get in touch — we’re happy to help. Contact & help Email: info@gabrielcam.com Phone: 0333 016 5253 Or use the contact form. What information should I include when asking for help? Camera serial number / gabrielCAM® Hub device name Project name and site location A clear description of the issue (e.g....

Question 19

What does shipping cost?

Accepted Answer

Shipping is typically included or quoted at checkout depending on region. For a precise cost, contact sales with your destination and timeline.

Question 20

What happens if power drops?

Accepted Answer

The camera runs off an independent 96Wh removable lithium-ion battery pack. The PSU or solar panel charges this battery to provide uninterrupted power to the control module. If external power is lost, gabrielCAM® Hub power health logs and monitoring will flag the outage so you’re first to know.

Question 21

What if there’s poor 4G signal?

Accepted Answer

Reposition the unit — avoid obstructions like stacked materials, insulated walls, or steelwork. Switch to batch uploads to tolerate weaker connectivity. Network congestion can reduce bandwidth during busy site hours; consider out-of-hours uploads (solar setups may limit overnight uploads). Try a mul...

Question 22

What is gabrielCAM®?

Accepted Answer

gabrielCAM® is a professional construction time-lapse and site-intelligence system. You purchase the hardware (Pro, Pro Extreme, Lite), then manage, monitor, and share projects through gabrielCAM® Hub for control, health and management, plus a secure viewer portal for you and your stakeholders.

Question 23

What’s included with a gabrielCAM® hardware purchase?

Accepted Answer

Each system includes a rugged IP66-rated enclosure, Gabriel control module, 96Wh removable lithium-ion battery pack, power supply unit, and cellular connectivity (you supply your own SIM). Depending on your package, it may include a camera body/lens or be camera-ready for your own equipment. This fo...

Question 24

What power options are supported?

Accepted Answer

gabrielCAM® supports mains AC (110v/240v) and independent solar power with ultra-low-power modes.

Question 25

What SIM/data plan should I use?

Accepted Answer

Use a reliable local 4G provider with good coverage at the camera location. Data usage depends on: capture interval resolution upload mode (every image vs batch uploads) Please note: Faster intervals and full-resolution uploads require more data.

Question 26

What temperatures can it handle?

Accepted Answer

gabrielCAM® systems are built for year-round outdoor deployment. Units include an etched foil heater element and remote schedule management to help keep the glass clear in poor weather and cold climates. For extreme hot/cold environments, the Pro Extreme housing is highly recommended.

Question 27

What warranty/support do you provide?

Accepted Answer

gabrielCAM® provides UK-based technical support by email/phone, plus remote diagnostics via gabrielCAM® Hub. All units include a 1-year warranty.

Question 28

Where are my images stored?

Accepted Answer

Images are stored locally on the camera and in the cloud once uploaded. Cloud storage enables viewing, time-lapse creation, and sharing.

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