gabrielCAM®

Terms of Service

Terms of service for gabrielCAM® Ltd

Last updated: 30/01/2026

Table of Contents

We are gabrielCAM® Ltd, doing business as gabrielCAM® (‘Company’, ‘we’, ‘us’, or ‘our’), a company registered in the United Kingdom at Unit 7, The Court House, 72 Moorland Road, Stoke-on-Trent, Staffordshire ST6 1DY. Our VAT number is GB 449419463.

We operate the application gabrielCAM® Hub (the ‘App’), as well as any other related products and services that refer or link to these Terms of Service (collectively, the ‘Services’).

You can contact us by phone at 0333 016 5253 or email at info@gabrielcam.com

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (‘you’), and gabrielCAM® Ltd, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the services and must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the ‘Last updated’ date of these Terms of Service, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Service to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Services after the date such revised Terms of Service are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

Our Services are provided for business use only.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the ‘Content’), as well as the trademarks, service marks, and logos contained therein (the ‘Marks’).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world.

The Content and Marks are provided in or through the Services ‘as is’ for your internal business purpose only.

Your use of our Services

Subject to your compliance with these Terms of Service, including the Prohibited Activities section below, we grant you a non-exclusive, non-transferable, revocable licence to:

  • access the Services
  • download or print a copy of any portion of the Content to which you have properly gained access

solely for your internal business purpose.

Except as set out in this section or elsewhere in our Terms of Service, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Terms of Service, please address your request to: info@gabrielcam.com

If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Terms of Service and your right to use our Services will terminate immediately.

User Content

When you upload photos or other content to the Services, you retain ownership. We do not claim ownership or copyright over any photos or other materials you upload to the Services (“User Content”). All intellectual property rights in your User Content remain with you or the applicable rights holder.

Limited licence to operate the Services

By uploading User Content, you grant us a limited, non-exclusive, non-transferable, worldwide, royalty-free licence to use, store, reproduce, and display your User Content solely as necessary to operate, provide, maintain, and improve the Services.

This includes, for example, displaying images within your account, processing them for platform functionality, and storing them securely.

We will not use your uploaded images for advertising, marketing, or other commercial purposes without your explicit consent.

Your responsibility over User Content you upload

By uploading User Content to the Services, you confirm that:

  • you have the necessary rights, permissions, and licences to upload the User Content
  • your User Content does not infringe any third party’s intellectual property, privacy, or other rights
  • your User Content is not illegal, harmful, abusive, defamatory, obscene, discriminatory, or otherwise objectionable
  • your User Content does not contain confidential or sensitive information that you do not have permission to share.

You remain solely responsible for the User Content you upload, and you agree to reimburse us for any losses or liabilities we may suffer as a result of your breach of this section, infringement of a third party’s rights, or violation of applicable law.

Removal of User Content

Although we have no obligation to monitor User Content, we reserve the right to remove or restrict access to any User Content at any time, without notice, if we reasonably believe it is harmful, unlawful, or in breach of these Terms of Service.

If necessary, we may suspend or terminate your account and/or report unlawful activity to the appropriate authorities.

Feedback

If you provide suggestions or feedback, we may use it without restriction.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  1. all registration information you submit will be true, accurate, current, and complete
  2. you will maintain the accuracy of such information and promptly update such registration information as necessary
  3. you have the legal capacity and you agree to comply with these Terms of Service
  4. you are not a minor in the jurisdiction in which you reside
  5. you will not access the Services through automated or non-human means, whether through a bot, script or otherwise
  6. you will not use the Services for any illegal or unauthorised purpose
  7. your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. USER REGISTRATION

You must register an account in order to access and use the Services. Your account username will be the email address provided at the time of registration.

You agree to keep your login credentials (including your password) confidential and secure, your must ensure only authorised users access your account, and you accept responsibility for all activities that occur under your account.

We reserve the right, at our sole discretion, to suspend, disable, or terminate your account at any time where we reasonably consider such action necessary or appropriate, including where:

  1. You have breached these Terms of Service;
  2. We suspect authorised, unlawful, or improper use of the Services; OR
  3. Continued access may expose us, the Services, or other users to risk or liability.

5. SERVICES

We make every effort to ensure that the information provided on the Services, including descriptions of features, functionality, specifications, and other service-related content, is presented as accurately as possible. However, we do not guarantee that any such information will be accurate, complete, reliable, current, or free from errors or omissions.

The Services and any associated features may be subject to change, updates, interruptions, or limitations depending on system requirements, availability, or ongoing development.

We reserve the right to modify, suspend, or discontinue any part of the Services (including particular features or functionality) at any time and for any reason, without liability.

Where the Services are offered on a subscription or paid basis, fees and pricing are subject to change in accordance with these Terms of Service.

6. SUBSCRIPTIONS AND PAYMENTS

Billing and renewal

By purchasing a subscription or paid service, you authorise us to take payment via Stripe, our third-party payment processing provider, for all applicable fees. Payments will be processed in accordance with Stripe’s terms and applicable payment requirements.

Payment information is handled securely by Stripe. We do not store or process your full card details directly, and all payment data is managed in accordance with Stripe’s security and compliance standards.

Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services.

You agree to provide accurate, complete, and up-to-date account and payment information for any fees paid through the Services. You must promptly update your details (including your email address and payment method) to ensure we can process payments and contact you where necessary.

All charges are payable in Pounds Sterling (£). We may change our fees at any time, but any changes will apply in accordance with these Terms of Service.

We reserve the right to correct any pricing errors, even where payment has already been taken.

We may refuse, suspend, or cancel any transaction or subscription where we reasonably suspect misuse, unauthorised activity, or breach of these Terms of Service.

Cancellation

You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.

If you have any questions or are unsatisfied with our Services, please email us at info@gabrielcam.com.

Refunds and non-payment

Where you cancel your subscription, access will continue until the end of the current paid term. Except where required by applicable law, subscription fees are non-refundable and no refunds or credits will be provided for any unused portion of a subscription period. Following cancellation, we will not take any further subscription payments.

If any payment is not successfully received when due, we may suspend or restrict access to the Services until payment is made. Where non-payment continues, we reserve the right to terminate your account and delete any User Content stored on the platform, subject to any applicable legal or regulatory requirements.

Fee changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. PROHIBITED ACTIVITIES

You must use the Services only for their intended purpose and in accordance with these Terms of Service and all applicable laws.

In particular, you agree not to:

  1. Upload unlawful or infringing content, including any images, videos, or other materials that you do not own or have permission to use, or which violate the rights of any third party;
  2. Upload harmful or malicious material, including files containing viruses, malware, or other code intended to disrupt or damage the Services;
  3. Misuse or interfere with the Services, including attempting to bypass security measures, gain unauthorised access, or disrupt the normal operation of the platform;
  4. Use automated systems (such as bots, scrapers, or data extraction tools) to access, monitor, or copy any part of the Services without our prior written consent;
  5. Provide false or misleading information, impersonate others, or allow any unauthorised person to access your account;
  6. Use the Services for any unlawful, abusive, or improper purpose, or in a way that may expose us or other users to harm or liability.
  7. You must not reverse engineer, decompile, or attempt to derive the source code of the platform, except where permitted by law.

We reserve the right to suspend or terminate your access to the Services if we reasonably believe you have breached this section.

8. PLATFORM MONITORING AND ENFORCEMENT

We reserve the right (but have no obligation) to monitor use of the Services to ensure compliance with these Terms of Services and applicable law.

We may, where we reasonably consider it necessary to protect the Services, our users, or our legal rights:

  • investigate any suspected breach of these Terms of Service or unlawful activity
  • take appropriate action, including reporting matters to relevant authorities where required or permitted by law
  • restrict, suspend, or terminate access to the Services or remove User Content where we reasonably believe it breaches these Terms of Service or poses a security, legal, or operational risk
  • remove or limit any files or content that are excessive in size or materially impact the performance or stability of the platform
  • take such other steps as are reasonably necessary to ensure the proper operation, security, and integrity of the Services

9. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy.

By using the Services, you agree to be bound by our Privacy Policy.

Please be advised the Services are hosted in the United Kingdom and Ireland. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Services, you are transferring your data to the United Kingdom and Ireland, and you expressly consent to have your data transferred to and processed in the United Kingdom and Ireland.

10. CONFIDENTIALITY

Each party may receive or have access to confidential information belonging to the other party in connection with the Services, including business, technical, or project-related information (“Confidential Information”). Each party agrees to keep such Confidential Information confidential and not to disclose it to any third party except as required to provide the Services or as permitted by law.
This obligation does not apply to information which is publicly available through no fault of the receiving party or was lawfully obtained from a third party without restriction.

11. TERM AND TERMINATION

These Terms of Service shall remain in full force and effect for as long as you access or use the Services.

We reserve the right to suspend, restrict, or terminate your access to the Services (in whole or in part), and/or disable your account, where we reasonably consider such action necessary or appropriate, including where:

  1. You have breached these Terms of Service;
  2. We suspect authorised, unlawful, or improper use of the Services; OR
  3. Continued access may expose us, the Services, or other users to legal, regulatory, or security risk.

Where practicable, we may provide notice of such action, but we are not obliged to do so where immediate suspension or termination is required.

If your account is suspended or terminated, you must not attempt to register a new account without our prior written consent, including by using a false identity or acting on behalf of another person.

We also reserve the right to take such further action as may be appropriate to protect our legal rights, including pursuing remedies available under applicable law.

12. SERVICE CHANGES AND AVAILABILITY

We may amend, update, or modify the Services from time to time in order to improve functionality, maintain security, or reflect operational or legal requirements. We are not obliged to keep all content or features unchanged, and certain parts of the Services may be altered, suspended, or withdrawn.

We will provide support in relation to the Services on an as-required basis and will use commercially reasonable efforts to respond to support requests within a reasonable time, taking into account the nature of the issue, service availability, and any applicable subscription level. While we aim to achieve continuous availability of the Services, we do not guarantee uninterrupted or error-free operation, and access may occasionally be suspended or restricted due to maintenance, technical issues, or circumstances beyond our reasonable control.

To the extent permitted by law, we shall not be liable for any loss or inconvenience arising from any interruption, suspension, modification, or discontinuance of the Services. Nothing in these Terms of Service obliges us to provide ongoing support, updates, or releases, unless expressly stated otherwise.

13. GOVERNING LAW AND JURISDICTION

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The Services are provided for business use only. By using the Services, you confirm that you are acting in the course of a business and not as a consumer.

The courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Service.

Nothing in this clause shall prevent us from bringing proceedings to enforce our rights in any other jurisdiction where you are established or where relevant assets are located.

14. DISPUTE RESOLUTION

If any dispute arises out of or in connection with these Terms of Service, the parties shall use reasonable endeavours to resolve the matter promptly and in good faith through discussions between senior representatives.

Either party may give written notice of the dispute, and the parties shall attempt to resolve it within thirty (30) days of such notice.

If the dispute cannot be resolved through negotiation, the parties may (by mutual agreement) attempt to settle the dispute through mediation in accordance with the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other interim relief from the courts of England and Wales, including in relation to the protection of intellectual property rights or confidential information.

Subject to the above, any dispute or claim arising out of or in connection with these Terms of Service shall be finally resolved by the courts of England and Wales in accordance with the Governing Law and Jurisdiction clause.

15. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

16. DISCLAIMER

The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we exclude all conditions, warranties, representations and other terms which might otherwise apply to the Services, whether express or implied.

We do not guarantee that the Services (or any content made available through them) will always be available, uninterrupted, secure, accurate, complete or up to date, or that they will be free from errors, viruses or other harmful components. You are responsible for using appropriate security and virus protection measures.

We are not responsible for the content of any third-party websites, applications or services that are linked to, integrated with, or made available via the Services. Links are provided for convenience only and do not constitute endorsement. Any dealings with third parties are solely between you and the relevant provider, and you should exercise your own judgement and caution where appropriate.

17. LIMITATIONS OF LIABILITY

Nothing in these Terms of Service shall exclude or limit either party’s liability for:

  • death or personal injury caused by negligence
  • fraud or fraudulent misrepresentation
  • any other liability which cannot lawfully be excluded or limited

Subject to the above, we shall not be liable for any loss of profits, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, loss of opportunity, loss of data, or any indirect or consequential loss arising out of or in connection with the Services.

Our total aggregate liability to you for all claims arising under or in connection with these Terms of Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall be limited to the total fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

18. INDEMNIFICATION

You shall indemnify and keep indemnified us against all losses, liabilities, damages, costs, and expenses (including reasonable legal costs) arising out of or in connection with any third-party claim that:

  • Your User Content infringes the intellectual property rights or other rights of any person;
  • You have breached these Terms of Service; OR
  • Your use of the Services is unlawful or causes loss or damage to any third party.

We shall notify you promptly of any such claim and, where reasonably practicable, permit you to control the defence or settlement of the claim, provided that you do not settle any claim in a manner that imposes any liability or obligation on us without our prior written consent.

19. USER DATA AND CONTENT

We may retain and process certain data (including User Content) submitted through the Services for the purposes of providing, maintaining, and improving the platform.

While we take reasonable measures to protect data and perform routine backups for operational purposes, you remain responsible for maintaining appropriate copies and backups of your User Content and any other data you upload or generate through use of the Services.

To the extent permitted by law, we shall not be liable for any loss of or corruption to data or User Content, except where caused by our failure to exercise reasonable care and skill. Any liability we may have in respect of data loss shall in all cases be subject to the limitations of liability set out in these Terms of Service.

20. ELECTRONIC COMMUNICATIONS AND SIGNATURES

Using the Services, submitting information online, and communicating with us electronically constitutes electronic communication.

You agree that any notices, disclosures, agreements, or other communications we provide to you electronically (including via email or through the Services) will satisfy any legal requirement that such communications be made in writing.

You further acknowledge and agree that acceptance of these Terms of Service electronically (including by click-through acceptance or continued use of the Services) has the same legal effect as a handwritten signature and forms a binding agreement between you and us.

21. GENERAL

These Terms of Service, together with any documents expressly referred to in them, constitute the entire agreement between the parties in relation to their subject matter and supersede any prior discussions, correspondence or arrangements.

No failure or delay by either party in exercising any right or remedy under these Terms of Service shall operate as a waiver of that right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.

We may assign or transfer our rights and obligations under these Terms of Service to another entity, provided that this does not materially prejudice your rights under the agreement.

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.

Any notice given under these Terms shall be provided in writing. We may give notices to you by email to the address associated with your account. You may give notices to us using the contact details set out in the Contact Us section. Notices will be deemed received when sent, provided no delivery failure is notified.

If any provision of these Terms of Service is held to be unlawful or unenforceable, it shall be deemed modified to the minimum extent necessary to make it enforceable, or (if not possible) severed, and the remaining provisions shall continue in full force and effect.

A person who is not a party to these Terms of Service shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of their provisions.

Nothing in these Terms of Service is intended to create a partnership, joint venture, agency or employment relationship between the parties.

22. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: info@gabrielcam.com